Ai999 Privacy Policy — Your Data is Completely Safe with Us

1 What Information We Collect

We collect certain necessary information when you create an account and use our services on ai999. This is done to provide you with accurate and secure service.

Information collected at registration:

• Full name and date of birth
• Mobile number and email address
• Residential address (city and country)
• Preferred language and currency

Information collected during KYC verification:

• Copy of National ID (NID) or Passport
• Selfie or photo (for identity verification)
• Proof of Address (if required)

Automatically Collected Information:

• IP Address & Browser Type
• Device type and operating system
• Time spent on the platform and activity
• Transaction history and gaming activity

2 How your information is used

Ai999 uses collected data only for specific and legitimate purposes. Full details are provided in the table below:

Ai999 never uses your information for advertising or sells it to third parties. You will always be notified in advance of any new use of your data.

3 Data storage and security

Ai999 stores your information under international-standard security protocols. Here's what we use to keep your data safe:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall protection: Advanced firewalls are in place to prevent unauthorized access.
• Regular security audits: Third-party experts conduct regular system audits.
• Staff Training: Only authorized personnel have access to your data.
• Data Retention Policy: Data is retained for a specified period after account closure, then permanently deleted.

How long we retain data depends on its type and legal requirements. As a general rule, transaction data is deleted after 5 years, and account data is deleted 3 years after account closure.

4 Data sharing and disclosure

Ai999 does not share your personal information with third parties for commercial purposes. Disclosure may occur only in the limited circumstances outlined below:

• Payment processors: Minimal data is shared with Mobile Banking, Nagad, or other payment providers solely to complete transactions.
• Legal Authorities: We are required to disclose information when a valid order is received from a court or government authority.
• Fraud prevention: Regulatory authorities may be notified in cases of suspicious activity.
• Business transfer: In the event of an acquisition or merger, your data may be transferred to the new owner. You will be notified in advance if this occurs.

5 Cookie Policy

Ai999 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

Types of Cookies We Use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics cookies: To understand which sections of the site are most frequently used.
• Marketing cookies: To show you relevant offers (with your consent).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

6 User rights

Ai999 believes every user has full rights over their own data. Your rights include:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to erasure: You can request deletion of your data under certain conditions.
• Right to restrict processing: In certain cases, you can request that the use of your data be restricted.
• Right to data portability: You may request a copy of your data.
• Right to Object: You can object to your data being used for specific purposes.

7 Third-party services

Ai999 uses certain third-party services that help operate the platform. These service providers operate under their own privacy policies.

• Payment gateway: To process payments via Mobile Banking, Nagad, and similar services.
• Game Software Providers: To deliver game content.
• Customer Support Tools: To serve you faster.
• Analytics Services: To monitor site performance.

These third-party service providers are contracted with ai999 and are not permitted to use your data for any other purpose.

8 Children's privacy

Ai999 is intended for users aged 18 and above. We do not knowingly collect any data from minors.

If you believe your child is using ai999, please contact us immediately at [email protected].

9 Changes to the Privacy Policy

Ai999 may update this Privacy Policy from time to time. When significant changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• Registered users will be notified by email or SMS.
• Notifications will be displayed on the site.

Continued use of ai999 after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

10 Get in touch

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

Our privacy team is always ready to answer any questions you have. Protecting your data is our priority.